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Refund and Return Policy

Last updated: July 17, 2026 • DNA Digital Consultancy

Thank you for choosing the CPMAI Mastery System.

Digital Delivery & Final Sale Policy

Due to the immediate digital delivery, downloadable nature, and proprietary intellectual property of our study guides, practice tests, video courses, and audio prep files, all sales are final.

Once digital access to any training portal, files, or online course content associated with the CPMAI Mastery System has been granted, we do not offer refunds, returns, cancellations, or exchanges.

Double Purchases or Billing Errors

If you believe you have been billed in error or accidentally purchased the same product twice, please contact support at cpmai@dnadigitalconsultancy.com within twenty-four (24) hours of transaction execution. We will gladly review your account logs and process a refund for accidental duplicate transactions, provided the duplicate license has not been accessed.

Access and Technical Support

If you experience any technical issues accessing your purchased files or online materials, please contact our support team immediately. We are committed to resolving access or compatibility issues as a matter of priority to ensure your exam preparation remains uninterrupted.